Contact Us

We're collectors ourselves, and we genuinely enjoy hearing from fellow enthusiasts. Whether you have a question about an order, need help finding a specific model, or just want to talk cars — we're here.

Get in Touch

The fastest way to reach us is by email. We aim to respond to all enquiries within 1–2 business days.

Email: hello@roadandscale.com

Order Enquiries

If you're contacting us about an existing order, please include your order number in your message so we can help you as quickly as possible. You'll find your order number in your confirmation email.

Before You Contact Us

You may find an instant answer in our FAQ / Help Center, which covers the most common questions about orders, shipping, returns, and collecting.

Response Times

• Order & shipping enquiries: Within 1 business day
• Product & availability questions: Within 1–2 business days
• Returns & refunds: Within 1 business day

We appreciate your patience and look forward to hearing from you.

The Road & Scale Team